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ZCP trunk (build 45413)

Zarafa Collaboration Platform

The User Manual

Edition 2.0

The Zarafa Team


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Abstract
The Zarafa Collaboration Platform (ZCP) combines the usability of Outlook with the stability and flexibility of a Linux server. It features a rich web-interface, the Zarafa WebAccess, and provides brilliant integration options with all sorts of clients including all most popular mobile platforms.
Most components of ZCP are open source, licensed under the AGPLv3, can therefore be downloaded freely as ZCP's Community Edition.
Several closed source components exist, most notably:
  • the Zarafa Windows Client providing Outlook integration,
  • the Zarafa BES Integration providing Blackberry Enterprise Server connectivity,
  • the Zarafa ADS Plugin providing Active Directory integration, and
  • the Zarafa Backup Tools.
These components, together with several advanced features for large setups and hosters, are only available in combination with a support contract as part of ZCP's Commercial Editions.
Alternatively there is a wide selection of hosted ZCP offerings available.
This document, the User Manual, describes how to use ZCP from a user's view point. It discusses:
  • Outlook integration by using the Zarafa Windows Client,
  • using the web-interface of the Zarafa WebAccess,
  • connectivity with CalDAV and iCal enabled clients, and
  • syncing with mobile platforms like: BlackBerry, Google Android, Windows Mobile and Apple iPhone.

1. Introduction
1.1. Scope of this document
2. Using the Zarafa WebAccess
2.1. Basics
2.2. Managing folders
2.2.1. Printing
2.2.2. Resizing panes
2.2.3. Empty deleted items folder
2.2.4. Restore items
2.2.5. Marking all messages in a folder as read
2.2.6. Properties
2.3. Access to folders and calendars for other users
2.3.1. Add a person
2.3.2. Change permissions
2.3.3. Remove a person
2.3.4. Open shared folders
2.4. Email
2.4.1. Compose and send a new email
2.4.2. Inline images
2.4.3. Copy, move and delete email
2.4.4. Searching
2.4.5. Downloading Attachments
2.4.6. Attach items to mail
2.5. Calendar usage
2.5.1. Create new appointment with invitations and free/busy status
2.5.2. Accept a meeting invitation
2.6. Multiple calendar views
2.6.1. Move/delete appointment
2.7. Multi User Calendar
2.7.1. Adding a user to the time line
2.7.2. Deleting a user from the time line
2.7.3. Loading a group of users to the time line
2.7.4. Load group dialog
2.7.5. No Access message
2.7.6. Cumulative free/busy information
2.7.7. Create or delete an appointment
2.7.8. Moving appointments
2.7.9. Changing zoom level
2.7.10. Changing number of displayed days
2.7.11. Browse time period
2.8. Tasks
2.8.1. Recurrence in Tasks
2.8.2. Task Requests
2.9. Contacts
2.9.1. Create new contact
2.9.2. Detailed Contacts
2.10. Distribution Lists
2.10.1. Creating new distribution lists
2.11. Public Folder Favourites
2.12. Rules
2.13. Settings
2.13.1. The “Preferences” tab
2.13.2. The “Compose mail” tab
2.13.3. The “Out of Office” tab
2.13.4. The “Calendar” tab
2.13.5. The “Addressbook” tab
2.13.6. The “Shortcuts” tab
2.14. Firefox Extensions
2.14.1. Zarafa Attachment Drag ‘n’ Drop Extension
2.14.2. Zarafa New Mail Notification Extension
2.15. Advanced Zarafa WebAccess configurations
2.15.1. Zarafa WebAccess as default mail client
2.15.2. Windows
2.15.3. Linux
2.15.4. Adding Zarafa WebAccess as mailto handler in Firefox
2.16. Quirks
2.16.1. Firefox specific
3. Separate WebApp manual
4. Configure Outlook (using the Zarafa Windows Client)
4.1. Installation of the Outlook client
4.1.1. Install the client
4.1.2. Start Outlook
4.2. Outlook connection type
4.2.1. Online
4.2.2. Detect at startup
4.2.3. Cached Zarafa Mode
4.2.4. What is the best connection type to choose?
4.3. Advanced configuration
4.3.1. Proxy settings
4.3.2. Other connection settings
4.4. Public Folder Favourites
5. Using Outlook
5.1. Working offline
5.1.1. Sending email during offline use
5.1.2. Limitations of working offline
5.2. Folder Management
5.2.1. The creation of a public folder
5.2.2. Sharing of folders (setting permissions)
5.2.3. Adding or opening folders shared by other users
5.2.4. Adding or removing complete stores of other Zarafa users
5.3. Searching in Outlook
5.4. Restoring deleted items
5.5. Free/Busy updates
5.6. Resources
5.7. Out of Office Assistant
5.8. Rules
5.9. Signatures
5.10. Signing and encrypting messages
5.10.1. Retrieving a certificate
5.10.2. Check encrypted email settings
5.10.3. Using the certificate
5.11. Fax Feature
5.12. Delegation
5.12.1. Send on behalf of permissions
5.12.2. Send as
5.13. Categorisation
5.13.1. Create a custom category in Outlook 2007 and newer
5.13.2. Create a custom category in Outlook 2002/2003
5.13.3. Categorise items and sort by category
5.14. Mail expiration date
6. Configure Mail Clients (with IMAP and POP3)
6.1. Client configuration
6.1.1. Mozilla Thunderbird
6.1.2. Windows Mail
7. Configure CalDAV Clients (to access calendars and tasks)
7.1. Mac OS X iCal Client
7.2. Sunbird Client Guide
7.3. Evolution Client Configuration
8. Configure Mobile Platforms
8.1. Z-Push introduction
8.2. Setting up a mobile device
8.2.1. Android based configuration
8.2.2. Windows Mobile based configuration
8.2.3. iPhone based configuration